Achieving success in social media for business isn't about making friends with Stephen Fry, firing off a few tweets and hoping for the best. It's a complex, ever-changing marketing tool that requires time, patience, expertise and training to get the results you want to see.
As both B2C and B2B businesses realise the power of social media campaigns to tell an engaging brand story that connects with their intended audiences, the competition for mind share online becomes tougher and leaves brands unwilling to take social media seriously in the dust.
White Hat Media's social media managers and content experts will work closely with you to create a social media strategy that not only engages and builds your online audience, but that, crucially, drives revenue and increases conversion rates.
Whether you're using Facebook, Twitter, LinkedIn, Google+, Pinterest, Instagram, Vine or a combination of all of these and more, we can tailor successful cross-platform or individual social media campaigns to suit your business needs, then monitor progress and report success.
With results in mind, we deliver regular custom reports that measure the impact of social media marketing on your website and business, providing expert insight, competitor analysis and recommendations on designing and improving social media campaigns.
But social media isn't a one-way street. As your community grows, knowing how to manage requests for information, sales queries and complaints through your various social media platforms is key to avoiding it becoming a high-risk area. Our experienced community managers can deliver a personalised service to your online audience, communicating in your brand Tone of Voice and ensuring a satisfied and engaged community that will extol the virtues of your brand online.
Also, with a number of skilled social media trainers and consultants on staff, White Hat Media is able to train you in the various key areas of social media, putting the skills in your hands so you can effectively manage your audience and build your brand online.
Read more about our wide-ranging social media services here:
- Social Media Audit
- Social Media Strategy & Content Development
- Social Media Community Management
- Social Media Training & Consultancy
Find out how White Hat Media's social strategists and community captains can help you get the very most out of today's (and tomorrow's) social media platforms. Get in touch with the team on +44 (0)3455 440223 or send us an email.